Frequently asked questions
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Booking
How far ahead should I book?
We recommend booking at least 1-3 days ahead so we can arrange the doctor's schedule, but you can also ask about same-day availability.
Can I cancel or reschedule?
Yes, under the clinic's conditions. Please let us know at least 24 hours ahead.
Can I have several treatments on the same day?
Sometimes, depending on the treatments. The doctor decides and plans the order.
How should I prepare?
Rest well, avoid alcohol before your treatment day, and tell the doctor your health history and current medication in advance.
Can I get advice before deciding?
Yes. You can consult the doctor about what suits you before choosing any program, with no obligation.
How can I ask more questions?
Contact us through social media, by phone, or add our LINE.
Safety
Do I need to see a doctor before every treatment?
Yes. Every program at the clinic starts with a doctor's assessment, for your safety and a result that suits you.
Do the treatments hurt?
It depends on the treatment and on how sensitive you are. We use numbing cream or pain-reducing techniques in some programs as appropriate.
Are there side effects?
Any medical procedure can have side effects that vary by person, such as mild swelling, redness or bruising in some cases. The doctor always explains the risks and aftercare before starting.
Should I stop any medicine or supplements before treatment?
For some treatments the doctor may ask you to pause certain medicines, such as blood thinners, or some supplements. Always tell the doctor about your medication and medical conditions.
Can I have treatment while pregnant or breastfeeding?
Please always tell the doctor if you are pregnant or breastfeeding, as some treatments are not suitable at this time. The doctor assesses each case individually.
Can I have treatment if I have a medical condition?
It depends on the condition and the treatment. Tell the doctor your health history before the assessment so we can plan safe care.
What age can I start?
Each program suits different ages. The doctor assesses what is right for your body and needs.
Are your products up to standard?
Our products and devices are selected to safety standards, and the doctor chooses what suits each case.
Results
How soon will I see results?
It depends on the treatment. Some show change quickly; others improve gradually as your body responds. The doctor explains before you start.
How long do results last?
It depends on the treatment, your body and your aftercare. The doctor gives details for each program at your consultation.
Is one session enough?
It depends on the program and your goal. Some show results after the first session; others work better repeated. The doctor advises at your consultation.
Is the result the same for everyone?
No. Results vary with your body, how you respond and your aftercare.
Aftercare
Is there downtime?
Most of our programs need no special recovery; you can go back to your normal day. For some treatments the doctor may advise avoiding certain activities for a short time.
What should I avoid after treatment?
Generally avoid strong sun and pressing or massaging the treated area hard, and follow the doctor's advice for your treatment.
Can I wear make-up straight after?
It depends on the treatment. For some you can, for others we suggest waiting a short time. The doctor will tell you afterwards.
What if something feels wrong after treatment?
Contact the clinic right away for the doctor's advice. Do not wait or treat it yourself without professional advice.
Payment
Do you accept credit cards?
Yes. We accept cash and credit/debit cards from many banks.
Can I pay in instalments?
Credit card instalments are available for some programs. Please ask our staff for details.
Do you have promotions?
We run promotions from time to time. Follow our social media or ask our staff.
